Contact us
Thank you very much for your continued support of ZEN Camps.
If you have any questions about our products, need advice regarding a purchase, or have any other concerns, please feel free to contact us using any of the methods below.
📱 Contact us via the official LINE account (Recommended)
ZEN Camps' official LINE account allows you to contact us smoothly via chat.
You can easily send product images and order numbers, enabling us to provide the fastest and most accurate assistance.
- Support available for: Product details, how to use products, order confirmation, and more
- How to contact us: Add us as a friend using the button below, then send us a message from the chat screen.
✉️ Contact us by email
Customers who do not use LINE are asked to use the email contact form.
A staff member will reply to you in sequence.
-
Email address:
support@zen-camps.com -
Information to include:
- Name
- Contact information (phone number/email address)
- (If you have already made a purchase) Order number
- Inquiry details
【Customer Support Hours】
Weekdays 10:00–17:30 (excluding Saturdays, Sundays, national holidays, and the year-end/New Year holidays)
Please note that inquiries received outside business hours will be answered in sequence from the next business day onward.
